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Condizioni di vendita

General dispositions

These conditions are valid exclusively between STRANOMAVERDE, with registered office in Vicolo Pigafetta, 6 in San Martino di Lupari (PD), REA 345189, VAT number 03883470282, hereinafter referred to as ” STRANOMAVERDE ” and any person who makes online purchases on website hereinafter referred to as “CLIENT”. It is specified that MRHOPS is the exclusive property of STRANOMAVERDE, which produces or sells any product visible on the site These conditions may be subject to changes and the date of publication of the same on the site is equivalent to the date of entry into force These conditions govern purchases made on the website, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree n. 206/2005, amended by Legislative Decree n. 21/2014 and by Legislative Decree 70/2003 concerning electronic commerce.


Object of the contract With these general conditions of sale, STRANOMAVERDE sells and the CUSTOMER remotely purchases the movable tangible assets indicated and offered for sale on the site The contract is concluded exclusively through the internet, through the CLIENT’s access to the address and the realization of a purchase purchase order according to the procedure foreseen by the site itself. Before proceeding with the confirmation of the purchase order, the customer undertakes to examine the present general sales conditions, in particular the pre-contractual information provided by STRANOMAVERDE and to accept them by affixing a flag in the indicated box. In the e-mail confirming the purchase order, the CUSTOMER will also receive the link to download and archive a copy of these genera

ARTICLE 2 – Pre-contractual information for the consumer – art. 49 of Legislative Decree 206/2005

The CUSTOMER before the conclusion of the purchase contract, examines the characteristics of the goods that are illustrated in the individual product data sheets at the time of the CUSTOMER’s choice. Before the conclusion of the purchase contract and before the validation of the purchase order with “payment obligation”, the CUSTOMER is informed regarding: – total price of the goods including taxes, with details of shipping costs and any other costs; – terms of payment; – the deadline by which STRANOMAVERDE undertakes to deliver the goods; – conditions, terms and procedures for exercising the right of withdrawal (art. 6 of these conditions) as well as the withdrawal form referred to in Annex I, part B of Legislative Decree 21/2014; – information that the CUSTOMER will have to bear the cost of returning the goods in case of withdrawal; The CUSTOMER may at any time and in any case before the conclusion of the contract, take cognizance of the information relating to STRANOMAVERDE, the geographical address, telephone and fax number, e-mail address, information that is reported, even below:

Registered office in Vicolo Pigafetta, 6 35018 San Martino di Lupari (PD)
REA 345189, P.IVA 03883470282
tel. (+39) 3480414836

ARTICLE 3 – Conclusion and effectiveness of the contract

The sales contract is considered concluded with the sending by STRANOMAVERDE to the CUSTOMER of an e-mail confirming the purchase order. The e-mail contains the data of the CUSTOMER, the price of the purchased goods, the shipping costs and the delivery address to which the goods will be sent and the link to be able to print and store the copy of these conditions. The CUSTOMER undertakes to verify the correctness of the personal data contained therein and to promptly notify STRANOMAVERDE of any corrections. STRANOMAVERDE undertakes to describe and present the items sold on the site in the best possible way. Nevertheless, some errors, inaccuracies or small differences between the site and the actual product may emerge. Furthermore the photographs of the products presented on do not constitute a contractual element, as they are only representative. STRANOMAVERDE undertakes to deliver the goods within 15 days from the sending by STRANOMAVERDE of the e-mail confirming the purchase order to the CUSTOMER. Extraordinary atmospheric events are to be considered “causes of force majeure” and therefore slow down the shipping and delivery process of the plants.

ARTICLE 4 – Product availability

Product availability refers to actual availability at the time the CUSTOMER places the purchase order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of several users, the products could be sold to other CUSTOMERS before the confirmation of the purchase order. Even after sending the e-mail confirmation of the purchase order sent by STRANOMAVERDE, there may be cases of partial or total unavailability of the goods. In this case, the purchase order will be automatically adjusted with the elimination of the unavailable product and the CUSTOMER will be informed by e-mail. If the CUSTOMER requests the cancellation of the purchase order, by terminating the contract, STRANOMAVERDE will reimburse the amount paid within 14 days from the day on which STRANOMAVERDE became aware of the customer’s decision to terminate the contract, through Paypal or bank transfer.

ARTICLE 5 – Payment methods

Any payment by the CUSTOMER can only be made using the credit cards indicated on the website, and with the Paypal payment method.

ARTICLE 6 – Prices
All sales prices of the products indicated on the website are expressed in Euro and include VAT. Shipping costs are not included in the purchase price, but are indicated and calculated at the end of the process. purchase before making the payment.The CUSTOMER accepts the faculty of STRANOMAVERDE to change its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time of the creation of the purchase order and indicated in the confirmation e-mail sent by STRANOMAVERDE to the CUSTOMER. In the event of an IT, manual, technical error, or any other nature that could result in a substantial change, not provided for by STRANOMAVERDE, of the selling price to the public, which makes it exorbitant or clearly insignificant, the purchase order will be considered invalid and canceled and the amount paid by the CUSTOMER will be refunded within 14 days. from the day of cancellation.

ARTICLE 7 – Right of withdrawal

In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without penalty and without specifying the reason, within a period of 14 days from the date of receipt of the products. The CUSTOMER who intends to exercise the right of withdrawal must notify STRANOMAVERDE through an explicit declaration, which may be sent by registered mail. The CUSTOMER may exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively to send the standard withdrawal form, as per Annex I, part B, Legislative Decree 21/2014 (not mandatory), the text of which is shown below:

Model withdrawal form pursuant to art. 49, paragraph 1, lett. h) (complete and return this form only if you wish to withdraw from the contract)

Registered office in Vicolo Pigafetta, 6 35018 San Martino di Lupari (PD)
tel. (+39) 3480414836

With this I / we (*)  notify the withdrawal from my / * our (*) sales contract of the following goods / services (*) – Ordered on (*) / received on (*) – Name of / of the consumer (s) – Address of the consumer (s) – Signature of the consumer (s) (only if this form is sent in paper form) – Date (*) Delete the word unused.

In case of exercise of the right of withdrawal, the CUSTOMER is required to return the goods within 14 days from the day on which he communicated to STRANOMAVERDE his will to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005. The goods must be returned to STRANOMAVERDE., At Vicolo Pigafetta, 6 35018 San Martino di Lupari (PD) The direct costs of returning the products are charged to the CUSTOMER. The goods must be returned intact , in the original packaging (including packaging and any documentation and accessory equipment) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, STRANOMAVERDE will refund the amount of the products subject to withdrawal within a maximum period of 30 days, including any shipping costs. As set forth in art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, STRANOMAVERDE may suspend the reimbursement until receipt of the goods or until the CLIENT has demonstrated that it has sent the goods back to STRANOMAVERDE.STRANOMAVERDE will execute the refund using the same payment method chosen by the CUSTOMER during the purchase phase.

ARTICLE 8 – Delivery methods, tax receipt, invoicing

STRANOMAVERDE will only accept orders to be delivered in the Italian territory. The products will be delivered by express courier to the address indicated by the CUSTOMER at the time of the purchase order no later than 15 days from the date of receipt by the CUSTOMER of the purchase order confirmation email sent by STRANOMAVERDE.Si can view the shipping terms in the relevant section, by means of this link. For every purchase order made on the website, STRANOMAVERDE issues a receipt. In accordance with the current tax laws, no invoice will be issued to the owners of sole proprietorships and / or freelancers if they do not request in advance and the Fiscal Code of the person concerned is not communicated beyond the VAT number. For the issuance of the invoice, the information provided by the Customer upon written confirmation of the price quotation. No change in the invoice will be possible after the issuance thereof. The same applies to state and quasi-state bodies.

ARTICLE 9 – Responsibility

STRANOMAVERDE does not assume any responsibility for disruptions caused by force majeure or unforeseeable circumstances, even if dependent on malfunctions and disruptions of the internet, in the event that it fails to execute the purchase order within the time stipulated in the contract.

ARTICLE 10 – Cookies

The website uses “cookies”. Cookies are electronic files that record information related to the CUSTOMER’s navigation on the site (pages consulted, date and time of consultation, etc.) and that allow STRANOMAVERDE to offer a personalized service to its customers. STRANOMAVERDE informs the Customer of the possibility of disable the creation of such files by accessing your Internet configuration menu. It is understood that this will prevent the Customer from proceeding with the online purchase.

ARTICLE 11 – Integrity

These General Terms and Conditions of Sale consist of all the clauses that compose them. If one or more provisions of these General Terms and Conditions of Sale are considered invalid or declared as such pursuant to the law, regulations or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect. ARTICLE 12 – Applicable law and jurisdiction The present General Conditions of Sale are subject to Italian law. Any dispute that is not amicable will be subject to the exclusive jurisdiction of the Court of the CUSTOMER’s place of residence or domicile, if located in the territory of the Italian State In any case, it is possible to optionally resort to mediation procedures pursuant to Legislative Decree 28/2010, for the resolution of any disputes arising from the interpretation and execution of these sales conditions.

General sales conditions updated on 18/09/2016